Cancellation Policy

We strictly require a 24 notice of cancellation for all our services. Please keep in mind that ‘no shows’ and last minute cancellation leave our service providers with empty appointment times. We may also have turned away other guests who could have enjoyed that time slot. In accordance with this policy all appointments will be charged half of the scheduled services price and will be automatically deducted from your next visit.

Gift Certificates and Gift Wrapping

Why not purchase a gift certificate, hair or skin care gift boxes for that special person and we will gift wrap that purchase for you!

Patch Test Policy

As part of our colour services, we require all guests to have a patch test at least 48 hours in advance of the colour appointment. This is a mandatory policy to ensure total health and safety for all our clients. This will allow for any irritations to present themselves ensuring safety for both our clients and the salons.